� 2012 Ferntree Grove | All rights reserved. | Ferntree Grove, 2204 Springbrook Road, Springbrook, QLD 4213
Springbrook - Gold Coast Hinterland
Frequently asked questions
At Ferntree Grove, what are the features of the accommodation?
Each house has:  Top-quality king-sized or queen-sized beds, freshly laundered, high-quality cotton bed linen
Bathrooms with showers, electric razor point, hair dryer, complimentary soaps and shampoos
Fully equipped kitchen with four-burner gas cooktop, oven and microwave, and all utensils.
CD players/radio, and a collection of books and games.  There is a TV (sorry no TV reception!) with DVD player in both homes and a selection of films for your entertainment

What is the weather like?
The weather on Springbrook is changeable and cooler than the Gold Coast. Be prepared for wet or cold weather. For more information, visit the
Bureau of Meteorology's website

Can we bring our own alcohol?
Yes, glasses are provided!

How many baths/showers?
Whistler has a large bath with overhead shower, and Rosella has a large waslk-in shower.

Do we have to bring our own food and self-cater?
No. Although we have fully equipped kitchens in each home,  we have an arrangement with a local restaurant for breakfasts and other meals. We can also provide Gourmet Hampers, Platters, Breakfast Baskets and Picnic Packs
.
Do you have a restaurant?
No but we do provide private dining for our guests with a meals delivered to the houses<

How far do I have to book in advance?
This depends on the particular date you want to book. We would advise you to contact us directly with the specific dates you have in mind.  We advise that Springbrook is a popular tourist destination and the longer you leave your booking, the fewer options you will have in the different types of accommodation.

Where exactly is Ferntree Grove, and how do I get there?

We are located in Springbrook National Park, which is just north of the Queensland/New South Wales border, in the Gold Coast Hinterland.  We are generally accessed by car from Mudgeeraba,  which is about 25 mins drive from Gold Coast Airport in Coolangatta, and we're about another 25 minutes' drive from there. In bad weather we recommend driving from Nerang rather than Mudgeeraba.  The road from Nerang is about 5 km longer  and less likely to be closed in wet weather. All roads are tarred, and our driveway is pebbled, so the trip can be made in any domestic vehicle with no difficulty. If you are flying to us, there are a number of car rental companies at the Airport - hiring a car can be good value for the flexibility it provides. If you like, we will be happy to organise a transfer for you. 

Can I be ensured privacy at Ferntree Grove?
When booking both homes, guests will have complete privacy in comfortable, relaxing and restful environs, in the heart of the natural rainforest.  Homes are separated by a large outdoor deck.  Living areas and bedrooms have private access onto the deck.    Both homes are strictly non smoking.